Mike Schaefer

Vice President

Mike Schaefer works with large self-funded employers, TPAs, benefits consultants and managed care organizations to help with the strategic planning, benefit design, budgeting and implementation of the full suite of MedServ Global’s services.

Mike has more than 25 years of employee benefit and health care industry experience. Prior to joining MedServ Global he spent the prior 6+ years with Wells Fargo Insurance Services USA working with organizations large and small to gain control of their benefit dollars while implementing cutting edge programs to greatly enhance member health. Mr. Schaefer’s vast experience includes senior management positions for a variety of “blue chip” healthcare, insurance companies, health services and consulting firms.

He has assisted large payer and provider organizations in a variety of technology and human capital based initiatives that have greatly enhanced efficiencies, relationships and their ROI.Mike’s expertise spans the full range of health & welfare plans that includes:

• Benefit strategy and plan design • Benefit contribution strategies • Plan funding strategies; including budgeting for all health & welfare benefits • Carrier and administrator negotiations and renewals • Procurement of insurance and administrative services • Self-insured budgeting, underwriting, COBRA rates & IBNR • Plan administration procurement & oversight

Mike is a graduate of Franklin College of Indiana with a BA degree with concentrations in business and economics.

Jim Jimenez, SPHR

Operations and Human Resources

Jim Jimenez has more than 30 years of experience in Human Resources and Operations leadership for diverse companies and organizations both as an internal resource and as a consultant.

As an independent consultant, he provided support to Habitat for Humanity International in Haiti and Southeast Asia.  In Haiti, post earthquake, he helped establish an “on the ground” human resources function that facilitated Habitat’s ability to help over 28,000 families to date.  Jim also provided HR support to 22 countries in Southeast Asia for the Pacific Area of Habitat International.  Following his return to the U.S., he participated on a team to develop the processes for Habitat Domestic Affiliates to source and select management for their Habitat ReStore retail concept, which will have up to 750 operating retail outlets across the US by year end 2011.

Jim has worked in both HR and Operations corporate roles for companies such as Contel Cellular, GTE Mobilnet and ALLTEL Communications (all now part of Verizon Communications). His focus in all HR roles has been to create competitive advantage by providing seamless human resources support to all operating functions and departments.  He has held the positions of Market Manager, General Manager and Vice President of multiple markets, with P&L responsibility up to $34 Million and has participated in acquisitions ($3.2 billion), divestitures and key property exchanges.   

Jim has a proven record of performance and leadership in sales and service organizations, government service providers and not-for-profits including Habitat for Humanity International (supporting disaster relief on the US Gulf Coast following Hurricanes Katrina and Rita), Samaritan’s Purse (Operation Christmas Child), Jr. Achievement and multiple local volunteer programs and projects.

Jim earned his Degree in Business while working full-time leading the staffing department and imbedded sales force for a start up technology company.

Kapil Bhalla

Vice President Engineering

Kapil Bhalla brings over 13 years of experience in Information Technology, Systems and Product design to MedServ. His background includes deep experience in establishing the teams and infrastructure required to scale business operations from a technology point of view.

His proficiency extends across a wide range of technologies and methodologies which enables him to leverage the most suitable approach in delivering solutions for the business and for external customers. Many of these solutions have been complex and groundbreaking and leverage state of the art technology, integration strategies, and designs.

His product design and development approach incorporates considerations that support all aspects and facets of successful launches, customer support, and maintenance.  Kapil has successfully built multi-disciplinary teams focused on bringing products and solutions to market quickly and effectively in the most cost effective fashion.

Kapil has been significantly involved in the healthcare, travel, education and technology sectors. He has a degree in Electrical Engineering from the Indian Institute of Technology, Bombay, which received a Top 3 Indian Technical  School rating by US News and World Report.

Richard Stokes

Director
Membership Sales

Richard Stokes has over 30 years of experience as a results-oriented senior-level sales, marketing, and distribution expert. 

Rich’s background in the consumer products and healthcare related industries established his keen understanding of what makes for success in the consumer products arena. He acquired and honed his innovative business management and leadership skills over a twenty two year career with The Coca-Cola Company and a four year tenure with The Procter & Gamble Distributing Company before that. 

His project management, analytical, and problem-solving skills has driven success for many strategic account and channel teams. He has also facilitated the design, implementation, and deployment of several consumer goods and Business 2 Business new product offerings to the U.S. market place.

Clients served during his career include but, are not limited to: AT&T, USB, One Source, Intel, Biotronics, The Coca-Cola Company, and Hamamatsu USA.

Rich graduated from Providence College with a degree in Marketing and a minor in Economics. 

Ched Hoover

Director
Marketing / Affiliate Sales

Ched Hoover has over 20 years experience working with financial services and technology companies, focusing on marketing, business development and public relations. His experience  includes extensive work with affiliates and partners that contribute to profitable business growth.

He spent more than 10 years in capital markets and real estate with firms including Nations Bank, Hall Financial Group, Days Inns of America and Interstate/Johnson Lane.

He was also a key member of the core team that founded NetBank. Netbank was one of the pioneers of the Internet banking industry and recognized as one of the first internet-only banks. It was a financial company engaged primarily in retail banking, mortgage banking, business finance and providing ATM and merchant processing services and also became a public company.

Ched holds a BBA from the University of Georgia and an MBA from Georgia State University.